Why Some Installers Refuse to Educate Clients — And It’s Hurting the Solar Industry
Solar energy is booming, but the Nigerian market—and similar developing markets—faces a subtle problem: many installers avoid educating their clients. This lack of knowledge transfer may seem harmless, but it is a major factor behind system failures, underperformance, and client dissatisfaction. In this post, we explore why some installers avoid client education and why it…